top of page

Terms and Conditions

​Last Updated: September 28, 2025


Welcome to Happy Companion Home Care. By accessing or using our website (the "Website") or engaging with our non-medical home care services, you agree to be bound by the following Terms and Conditions ("Terms"). Please read these Terms carefully before using our Website or services. If you do not agree to these Terms, you may not use our Website or services.

1. General Information

Happy Companion Home Care ("we," "us," or "our") is a non-medical home care agency based in Connecticut, providing companion care, personal care assistance, respite care, Alzheimer's and dementia care, post-operative care, hospice support, and palliative care. These Terms govern your use of our Website and any services provided by Happy Companion Home Care. We reserve the right to update or modify these Terms at any time, and such changes will be effective upon posting to the Website.

2. Eligibility

To use our Website or services, you must be at least 18 years of age and have the legal capacity to enter into a binding agreement. By using our Website or services, you represent that you meet these eligibility requirements.

3. Services

Happy Companion Home Care provides non-medical home care services tailored to the needs of seniors, individuals with disabilities, and families. Our services include, but are not limited to:

  • Companion care for emotional support and companionship.

  • Personal care assistance for daily activities such as bathing and grooming.

  • Respite care to support family caregivers.

  • Specialized memory care for individuals with Alzheimer’s or dementia.

  • Post-operative care, hospice support, and palliative care for comfort and recovery.

All services are provided by certified caregivers in accordance with our care plans and subject to availability in Connecticut. We do not provide medical services, and our caregivers are not licensed medical professionals.

4. User Responsibilities

When using our Website or services, you agree to:

  • Provide accurate, complete, and current information when requesting services or submitting inquiries.

  • Use the Website in compliance with all applicable laws and regulations.

  • Refrain from using the Website for any unlawful, harmful, or fraudulent purpose.

  • Not reproduce, duplicate, or exploit any part of the Website without prior written consent from Happy Companion Home Care.

5. Payment and Fees

Fees for our home care services are outlined in your personalized care plan or service agreement. Payments must be made in accordance with the agreed-upon schedule. We reserve the right to modify pricing with reasonable notice. Late payments may incur additional fees, and services may be suspended until payment is received.

6. Cancellation and Refunds

Cancellation of scheduled home care services requires at least [specify time, e.g., 24 hours] notice. Failure to provide adequate notice may result in a cancellation fee. Refunds, if applicable, will be processed in accordance with our refund policy, which will be provided in your service agreement.

7. Privacy

Your privacy is important to us. Please review our Privacy Policy [link to Privacy Policy, if applicable] for details on how we collect, use, and protect your personal information in connection with our home care services and Website usage.

8. Limitation of Liability

To the fullest extent permitted by law, Happy Companion Home Care, its affiliates, employees, and caregivers shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Website or services. Our liability is limited to the amount paid for the specific service giving rise to the claim. We are not responsible for any harm or loss resulting from circumstances beyond our control, including but not limited to acts of God, natural disasters, or third-party actions.

9. Intellectual Property

All content on the Website, including text, graphics, logos, and images, is the property of Happy Companion Home Care or its licensors and is protected by intellectual property laws. You may not use, reproduce, or distribute any content without our express written permission.

10. Termination

We reserve the right to terminate or suspend your access to the Website or services at our discretion, without notice, for any violation of these Terms or for any other reason deemed necessary to protect our interests or those of our clients.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Connecticut, without regard to its conflict of law principles. Any disputes arising under these Terms shall be resolved in the state or federal courts located in Connecticut.

12. Contact Us

If you have any questions or concerns about these Terms or our home care services, please contact us at:

By using our Website or engaging our non-medical home care services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

bottom of page